There're lots of web hosting providers on the market, still many of them are resellers who have restricted resources, particularly in terms of support. A good way to distinguish them is the option to get in touch with the company by phone. The level of support that you will have via this method of communication will vary depending on the supplier - several of them provide you with expert phone support, many others offer general and customer support only since some issues are more time-consuming and it's more convenient to be resolved through a trouble ticket, particularly if the issue needs to be escalated. However, it's good to find that you can get in touch with your hosting provider because there are many small-scale problems which can be resolved without difficulty and timely with a call, not mentioning that you will be able to get more information regarding the services before you become a client.

Phone Support in Web Hosting

If you choose to obtain one of our web hosting plans, you can get hold of our customer support crew over the phone for 14 hrs a day. We will assist you in choosing the perfect package for your web sites as we realize that it is better to discuss this kind of issues with a live person. If you already have an account, we are able to assist you with all sales/billing questions as well as general issues, even with some tech matters that don't require a lot of time or escalation to an administrator because it will be better to open a ticket for time-consuming matters so as to have the entire correspondence in one place. We have telephone numbers in the United States of America, the United Kingdom and Australia, so you will be able to call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Servers

We provide live telephone support 14 hours daily as a part of the support services for each semi-dedicated server plan that we supply. As some issues are more complex and time-consuming, you'll need to open a ticket in case you come across such an issue, still for all of the billing, general or small-scale tech issues you can always call us and we will assist you in a timely manner in order to save you the time you'll have to spend on creating a ticket. Even if you do not have an account yet, you're able to find out if you can host your sites on our leading-edge cloud platform or you will be able to receive any other general info on our semi-dedicated solutions. We now have local phone numbers in the United States, the United Kingdom and Australia along with an international number, which means that you'll be able to call the one which is nearer to your region.