Extensive Online Documentation in Web Hosting
If you’ve bought your first web hosting package through our company or have migrated your site over to us, you’ll get accustomed to our platform and our custom-built Hepsia Control Panel very quickly as we have prepared a substantial knowledge base where you can find all the info that you will ever need – both general info about the web hosting service as a whole and more specific info about the separate features that you can make use of and the problems that you could bump into. The articles themselves are located in two places. The full article list can be accessed via the Help section of the Control Panel. You can find relevant articles about the different functions in each and every section of the Control Panel as well. You can learn how to do pretty much everything, from creating an .htaccess configuration file to administering a mailing list, and all the articles offer in-depth guides, so you’ll never become puzzled on account of an ambiguous text. Of course, if you come across a more specific problem and you can’t find an adequate solution in our knowledge base, you can get in touch with our support staff representatives 24/7.
Extensive Online Documentation in Semi-dedicated Servers
We’ve compiled an exhaustive knowledge base for all our present and prospective clients, so in case you buy a semi-dedicated server package from us, you’ll be able to find any info that you require at any moment. We have heaps of informational help articles, which will help you better understand what is going on in your account – "What is PHP?" and "What are file access permissions?" are just two instances. Our step-by-step tutorials will help you accomplish anything you like – unzip an archive, import a database, redirect a domain name, etc. Furthermore, we also have troubleshooting instructions, which will permit you to discover what spurs a specific problem and the probable solutions for it. In case you aren’t able to send emails or your domain name returns a 500 Internal Server Error message, for example, you can check our knowledge base and solve the issue straight away. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.