Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour answer guarantee with all our web hosting plans packages, which means that each help inquiry you submit is going to be replied to within 60 minutes max. Our support staff members have been taught to efficiently sort out any situation and to supply you with well–timed guidance on any issue that you might have.
A Top–quality Support Service
Get in touch with us any time required. Our crew of specialists will undoubtedly be on the web for you 24x7x365 to respond to all of your enquiries and to address any trouble you will likely have. You are able to post a help support ticket from your Web Site Control Panel or send us a message anytime. Additionally, on business days, you’ll be able to ring us or take advantage of the online chat service.
An Intuitive Help Section
Should you need assistance while working on your site within the Control Panel, you’ll be able to always click the Help key and track down your issue in the listing of articles or blog posts that will come up. We have also turned most of the content articles into videos. The listing of video tutorials will come up if you click on the Videos option available on the top right.