Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Site Control Panel you’ll find a comprehensive Help section featuring a myriad of educational articles and regularly asked questions. They are contributed by our support team of experienced techs. Simply fill in your question and our clever software will give you the best possible answer.

  • Top quality support service

  • Tutorial Videos

  • If you prefer to see how an action is performed or how a problem is dealt with, rather than just reading about it, then take a look at our compilation of educational video tutorials. They address lots of different topics and will help you quickly find your way around our Web Site Control Panel.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 technical support service with a one–hour support ticket response guarantee. Our team of experienced tech support engineers will be available to you to answer all the enquiries that you could possibly have. During non–busy times, a reply will be supplied within just twenty minutes.