A 99.9% Server Uptime
Our web hosting platform is based on a solid, topflight hardware architecture and a heavily modified variation of Linux. That is why, regardless of what your web site is, or how many site visitors you’ve got, or even if there’s a distributed denial–of–service assault, our physical servers will remain up and running and your web sites will stay online.
All our web hosting plans packages offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it’s crucial that you also set up your own network architecture. This is why we set up a custom internal network in each one of our data center facilities. Relying on high–end Juniper routers and switches, our internal network allows for extraordinarily fast data transmission speeds and is also completely redundant.
Because of this, you can enjoy a 99.9% network uptime in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, no matter which hosting plan you’ve selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you are unhappy with our services, or if you think that they are insufficient, or if you decide that you should use a VPS hosting plans rather than a cloud hosting plan – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain complete control over your domains even if you delete your account with us.
24/7 Technical Support
If you operate a hosting firm, your tech support engineers are of fundamental importance. That’s the reason why we’ve carefully chosen a highly capable team of customer service technicians, each with several years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All inquiries are responded to within an hour and our average response time is below 20 minutes!